Clinic deskSeparate numbers
Patients message the branch they visit. Templates use that branch’s name and landmark.
Multi-clinic
Andheri does not share a token list with Whitefield.
Each location has its own number, its own inbox, and its own monthly cap. A receptionist in one clinic cannot open another clinic’s patients.
Separate caps
The service fee cap applies per clinic, so a busy branch does not silently bill a quiet one.
One operator view
The platform admin can open a clinic to help with setup, with an audit note. Day-to-day staff stay inside their clinic.
Put tomorrow’s list on one desk.
Staff who already have a login can open the desk. New clinics book 15 minutes and we send an invite. Messages stay on the official WhatsApp Business API.